Q: What is PURRVIDE?
 A: PURRVIDE is a brand dedicated to providing high-quality, ethically sourced products for cats and their owners, while actively supporting Trap-Neuter-Return (TNR) initiatives to help control feral cat populations and improve their welfare.
Q: What is TNR and why is it important?
A: TNR stands for Trap-Neuter-Return. It's a humane and effective method for managing feral cat populations. Cats are humanely trapped, spayed/neutered, vaccinated, ear-tipped, and then returned to their original outdoor homes. This stabilizes colonies, improves cat health, and reduces nuisance behaviors.
Q: How does PURRVIDE support TNR efforts?
A: A percentage of every PURRVIDE sale goes directly to funding TNR programs, including veterinary care, trapping equipment, and educational outreach. We also partner with local shelters and rescue organizations to maximize our impact.
Q: How can I donate to PURRVIDE?
A: While your purchases are our primary form of support, you can also make direct monetary donations through our website's "Donate" section. We also accept in-kind donations of cat food, blankets, and trapping supplies.
Q: Where do my donations go?
A: 100% of direct donations are allocated to our TNR initiatives, covering costs for spay/neuter surgeries, vaccinations, microchipping, and post-operative care for community cats. We provide transparent reports on our impact.
Q: Why print-on-demand?
A: We use PODpartner print-on-demand model, which means each item is made only after it’s ordered. That helps reduce waste, avoid overproduction, and support a more intentional, eco-minded approach.
Q: Can I cancel or change my order?
A: If you contact us quickly, we'll do our best—once an item enters production, we may not be able to change or cancel it.
Q: Do you accept returns or exchanges?
A: Because items are made to order, we can't accept returns for size/color preference. If your item arrives damaged or incorrect, we'll make it right—contact us within 7 days.